Kathy has connected with my cat on two occasions. Most recently, I had returned from a trip to find that he was not well. Kathy was able to describe to me the sensations that my cat was experiencing, so that I could obtain over-the-counter medication. This saved me time and money, as well as, my cats nerves. She also mentioned that he was under great stress whenever our cleaning service was in the house. Now that he is kept out of those areas, he is much calmer and social. Thank you, Kathy for providing me with the insight to create a more pet-friendly environment.